The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Competitive pricing
Hello Appliances Online, Just wanted to say how impressed we are with your service. Having 2 small children going out to buy appliances is always a bit of a pain (understatement!). It was great to order our new dryer on Saturday afternoon, having it delivered the next Tuesday, not to mention the dryer being put into the laundry, all plugged in and ready to go, while the packaging was taken care of by the friendly delivery guys. Add to that competitive pricing, just perfect. Thank you for a great service, we will be back in the future. Kind regards Ken p.s. the dryer (Electrolux condenser) is doing a great job too! Ken, Ngunnawal, ACT
You guys ROCK!
I have now purchased 2 items from Appliances Online. You guys ROCK! Quick Delivery, a no quibble replacement of a faulty product within 24 hours, competitive pricing and very good products, with courteous friendly and efficent customer service and delivery people. I was sufficiently impressed with the first product (a Simpson Washing Machine) and the service I received to buy another product from you. A very positive buying experience overall - I would not hesitate to recommend AO to others. Neil, Wanneroo, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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