The first Tea Maker I bought lasted 14 years without breaking. When I called in after it finally gave up the ghost, they offered me 30% off my next unit! Waiting for shipping was a pain, but once it got here it works great. The best part is that now I have an extra carafe so I can have a pot of decaf ready for night-time. If you're a tea aficionado, the Tea Maker will change your life.

I had mine for maybe 10-13 years. I had to replace the base once due to a power outage. This time though the water spilled over (it was below the tea line) and hit the power strip and now it’s dead. I’ll have to save up for a new one. I LOVED this thing. It’s so nice to make a giant pot of tea without checking the temperature and time. If you purchase this and take carenof it you’ll get a good use out of it.

This was my second tea maker. I had the first one for over 20 years, and it was well worth the money. Perfect tea every time.