This is the second kettle I bought thinking the cracked lid issue would have been resolved but alas! The lid still cracked badly. I searched for a replacement part since there seem to be screws to remove it but I have not seen where I can get one. Please advise if there is a place to purchase the plastic part of the lid. I hesitate to buy another if this issue is not resolved. I love the wide mouth so I can get my hand in there to clean out the hard water scaling! Otherwise it is a great product!

I love this jug. Is my third one so far. However, it NEEDS to have the MAX level highlighted. Either make it red so stands out, or add a light on this area so can clearly see the mark when filling the jug. Or if you have a better idea? It REALLY NEEDS THIS ADDRESSED.

It says to be made of stainless steel but this is my second Breville Soft Top Kettle and after having it for only a few months, it’s already rusting. I had to replace the previous one because of this issue and now this one is rusting in the same exact spot. I will not be buying another one considering a significant price tag. Loved it otherwise, shame it’s not up to the usual Breville quality.