Sadly my THIRD Breville BKE700BSS Soft Top Pure Countertop Electric Kettle, is failing. I purchased this third one on November 25, 2022. Now this third kettle has the same disease as the first two. The POOR QUALITY heat-sensing auto cut-off switch is not working AGAIN. The kettle is great when it works, but I hate it when it fails.

I should have read these reviews before I bought this kettle. Just four weeks after the 12 month warranty expired and our kettle has also developed a crack in the lid window that is letting steam escape. Clearly this is a problem with this model that will never be addressed. During these economic times we decided to go cheaper after having 2 of the Breville Smart Kettles. Big mistake. Now changing brands.

It says to be made of stainless steel but this is my second Breville Soft Top Kettle and after having it for only a few months, it’s already rusting. I had to replace the previous one because of this issue and now this one is rusting in the same exact spot. I will not be buying another one considering a significant price tag. Loved it otherwise, shame it’s not up to the usual Breville quality.