The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Two big ticks for the free delivery and removal of the old microwave
I just wanted to thank you for your efficient and friendly service. My microwave was delivered today (a week ahead of schedule) and the delivery chap was able to give me a 2 hour window ... unheard of! As a more "senior" citizen and being a little wary of on-line purchasing, I would thoroughly recommend your company. Two big ticks for the free delivery and removal of the old microwave.As my particular model was out of stock, I was constantly kept informed of its progress.Many thanks to all. Trish, Cremorne, NSW
I am thrilled with your organisation, first time I have bought on line
Hi to all, just want to say thanks for your great service, washing machine arrived yesterday. I am thrilled with your organisation, first time I have bought on line. Delivered to my door and I still saved $80. Have a Merry Christmas and again Thanks. Kay, Middleton, WA
You have the best prices and fantastic, helpful, happy staff
Just wanted to say thanks. You promised me it would be next day delivery and it would have been if the driver had called me to say he was there. Doesn't matter he is coming today. You have the best prices and fantastic, helpful, happy staff. "I'll be back" Susie ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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