The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price and fantastic customer service
Just wanted to add my thanks too. I ordered and received a fridge/freezer yesterday and it arrived today! Great price and fantastic customer service. The delivery team were friendly and super efficient, particularly Tony (hope I've got the name right). I will have no hesitation in recommending your services. Thanks again. Carol, Williamstown, VIC
Cheerful and great to have a laugh with
To whom it may concern Thank you very much for the prompt delivery, your delivery men were very polite, cheerful and great to have a laugh with. I will definitely refer your business to all my family and friends. Rudsyn,
Service and attitude was far superior to anyone else
Hi There, I just wanted to make sure Wil in your sydney office (english
guy) gets a pat on the back or similar - I just ordered a fridge from
you, after sepaking to a number of your competitors, and his service and
attitude was far superior to anyone else i dealt with, and this was
then the reason i bought from you. Cheers Lex, Lane Cove, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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