I bought this over 12 -24 months ago. I've used it half a dozen times in total and the black non stick is coming off. I am so carefully and very meticulous when cleaning or removing the toastie. I don't use any abrasive utensils and I clean with a sponge. The bread sticks and the toastie rips. I had a jaffle/toastie maker for years growing up. I wanted a Breville as it's an original icon brand. But so disappointed. I wish I had ove returned or done something sooner. It was terrible from the 1st couple of toasties. Incredibly hard to clean too with all the edges. Cheese is stuck in every crevice. The result an average ripped toastie then spend 20 mins cleaning so it's hygienic for next time. How truly disappointing. These cheap throw away appliances aren't made to last anymore.

I love this toastie maker, the original. I would have given 5 stars but I can't find bread to fit so one side of my sandwich doesn't seal and cheese leaks out apart from that thank you Breville. I've tried other brands and they don't come close to Breville ❣️

Was so excited to get the jaffle maker, after having the breville flat press and loving it. Well, this is the worst sandwich press I have ever owned! It only cooks half the sandwich. It takes ages to actually cook the sandwich and then i have to flip the sandwich half way through because only half is brown. If I flip, it cooks the other side. So dodgy. It's like only the outside heats up, but the centre triangles do not. I would not recommend this product, the kids (and adults) were so disappointed.