It all started off well! Easy to use and made great tasting toasties. However after a couple of weeks of use the non stick coating washed off and now it's a real pain to use with every sandwich sticking. I want to love this toaster but feel the quality disappeared too quickly.

The non-stick coating lasted approximately three uses! The bread bonds so securely to the diagonal cutter that the sandwich is pulled apart when you open the wretched device. We've tried butter, olive oil (but not spray!), margarine etc. before use to mitigate the adhesiveness of the food materials to the surface but to no avail. Making a toastie now involves an unjustifiable investment of time due to the industrial cleaning process needed after each use. Non-stick???....Extra-stick I say. Sadly we can only recommend this product to people we don't like.

The first one was used only a few times and the coating came off persevered but it got unusable and made a claim. The second one has started to loose its coating after some 6 to10 uses I fairness it was a manufacturing fault, to start with it performed well.