It all started off well! Easy to use and made great tasting toasties. However after a couple of weeks of use the non stick coating washed off and now it's a real pain to use with every sandwich sticking. I want to love this toaster but feel the quality disappeared too quickly.

The non-stick coating lasted approximately three uses! The bread bonds so securely to the diagonal cutter that the sandwich is pulled apart when you open the wretched device. We've tried butter, olive oil (but not spray!), margarine etc. before use to mitigate the adhesiveness of the food materials to the surface but to no avail. Making a toastie now involves an unjustifiable investment of time due to the industrial cleaning process needed after each use. Non-stick???....Extra-stick I say. Sadly we can only recommend this product to people we don't like.

I love this toastie maker, the original. I would have given 5 stars but I can't find bread to fit so one side of my sandwich doesn't seal and cheese leaks out apart from that thank you Breville. I've tried other brands and they don't come close to Breville ❣️