I had mine for maybe 10-13 years. I had to replace the base once due to a power outage. This time though the water spilled over (it was below the tea line) and hit the power strip and now it’s dead. I’ll have to save up for a new one. I LOVED this thing. It’s so nice to make a giant pot of tea without checking the temperature and time. If you purchase this and take carenof it you’ll get a good use out of it.

My tea maker is perfect for my teas, it is a favorite purchase of mine. Thank you.

This was a replacement for a model bought at least 10 years ago! It was used daily, apart from holidays. Eventually, after all that time, the ‘handle’ on the tea basket gave way, allowing leaves to escape. We were delighted to find we could replace it - not good for SAGE’s sales but brilliant for us!