Our old toaster died at 2.5 years old, had a 3-year warranty, so all good, we got a refund and purchased the same one. Replacement died at 2 years, 2 months. The warranty had been shortened to 2 years on the new one. I took it apart and discovered the part that failed was engineered to do so. They used a nichrome wire crimped to a copper terminal, so it corroded after being exposed to normal air for a few years then went pop once it was thin enough. Both toasters failed the same way (one side of the heater died first, then the other a few weeks later). They change the model number every year to keep reviews positive, and have now shortened the warranty to 1 year as well. Won’t be buying another Breville product again.

Great toaster, with long slots for longer slices of bread, browns evenly, love the lift and look feature - good price point

Good proce, great toaster