Doesn’t press well nor toast. Bottom is smith

I have owned Breville coffee makers and I own a Breville convection toaster oven which I've loved. But I am in the fence so far with the Breville Panini Duo. I do wish it had an on and off switch instead of having to unplug. I am also missing the book of recipes that should have come with it. I am looking up recipes online. Hopefully the smell I experienced during first use is not a common occurrence.

Bought to replace sandwich toaster that had grill plates that were no longer non stick. The Breville is so easy to clean with flat plates. Works well and bread gets a nice golden appearance. Have to put sandwiches at the back because the lid does tend to push them forward.