• Breville the Dual Boiler Coffee Machine BES920BSS

    $1,827
    $772 (30%) off RRP of $2,599
    $772 (30%) off RRP of $2,599

    Breville the Dual Boiler Coffee Machine BES920BSS

    $1,827
    $772 (30%) off RRP of $2,599
    $772 (30%) off RRP of $2,599
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    • Overview
    • Specifications & manuals
    • Reviews
    • Legendary service
    • Delivery, services & returns
    • Questions & answers

    Overview

    The Breville Dual Boiler is a great machine for aspiring baristas or for those who make coffee in high volume. Because the machine contains dual boilers, you can steam milk before your shot finishes extracting.

    Choose from a single or double shot, or press the Manual button to set a particular shot volume. You can track the volume, as well as the brewing temperature, on the LCD screen. The machine features a manual steam wand for texturing milk to a fine microfoam, while an in-built pressure gauge will allow you to keep track of espresso extraction so you can work towards the perfect crema.

    For meticulous control over every variable of your cup, and high turnover of coffee beverages, the Breville Dual Boiler will deliver time and time again.
    Independent dual boilers

    Don’t sit around twiddling your thumbs while your espresso extracts. This machine’s dual boiler technology will allow you to steam milk at the same time. This is handy for when you have friends over and everyone puts their hand up for a coffee. The espresso boiler delivers a consistent temperature for optimum flavour, while the steam boiler uses instant, powerful steam to produce a velvety microfoam.

    Choose your coffee size

    This machine features buttons for producing both single and double shots. A single shot of coffee is 30 ml, so a double shot will give you a 60 ml of espresso for when you need that 3pm pick-me-up. You can select your setting and then walk away, as the machine will automatically stop once the appropriate volume has been extracted.

    Pressure gauge

    While pressure itself is not a variable in producing a fine cup of coffee, an awareness of how much pressure is behind your extraction will allow you to become more consistent in your brewing. By looking at the pressure gauge on your machine, you will know if your grounds are appropriately compressed or if you need to change your grind setting.

    Microfoam texturing

    Microfoam is steamed milk that is velvety smooth in texture, ideal for creating latte art. What you want is foam with small, even bubbles (unless you are trying to make a cappuccino). Powerful wattage gives you adequate steam to create rosettes, hearts, and more. Microfoam will also enhance the overall flavour of your cup.

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    Specifications & manuals

    key Specifications
    Brand
    Breville
    Finish Colour
    Stainless Steel
    Height (mm)
    377.4 mm
    Width (mm)
    404.5 mm
    Depth (mm)
    372.6 mm
    Model Number
    BES920BSS
    Has Milk Frother
    No
    Weight (kg)
    13.6 kg
    Accessories included
    1 x 58mm Razor Dosing Tool, 1 x 58mm Stainless Steel Portafilter, 1 x Single and Dual Wall Filter Baskets (1-cup and 2-cup), 1 x Integrated Tamper, 1 x 470mL Stainless Steel Milk Jug, 1 x Cleaning Kit, 1 x Water Hardness Test Strip, and 1 x Water Filter and Holder.
    warranty
    Manufacturer Warranty
    2 Years
    Use
    Not intended or designed for commercial use.
    additional Dimensions
    Package Dimensions (H x W x D)
    462 x 538 x 462mm
    Package Weight (kg)
    16.56kg
    other Features
    Temperature Control
    Manual
    Programmable timer
    Features
    • Dual stainless steel boilers
    • Actively heated group head
    • Electronic PID Temperature Control
    • Regulated Extraction Pressure
    • Low Pressure Pre-Infusion
    • Dual Pumps
    • Programmable Shot Temp
    • LCD Interface
    • High Volume Instant Steam
    • Commercial Steam Wand
    • Volumetric Control
    • Instant Hot Water
    • 58mm Full Stainless Steel Portafilter
    • Displays duration of the espresso shot being extracted
    safety Features
    Auto Power Off
    coffee Machine Details
    Coffee Capsule Type
    None
    Pump Pressure
    15 Bar
    Coffee Machine Type
    Manual

    Reviews

    Rating snapshot

    5
    180
    4
    12
    3
    7
    2
    3
    1
    10

    Average customer rating

    Overall
    4.6

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    What customers say
    Generated by BazaarVoice HarmonyAI using customers reviews

    The espresso machine delivers excellent coffee and milk frothing performance, producing cafe-quality results at home. It is well-built, intuitive, and easy to use, with customization options and control over the brewing process. While some users have experienced minor issues, the overall consensus is that the machine provides great value and is highly recommended for those seeking a high-quality home espresso machine.

    Pros
    Cons
    1-3 of 212 reviews
    Steve2025-11-15
    You only cry once!
    When you buy a quality product, you only cry once. I had a hard time talking myself into justifying the cost of the machine. My previous machine was the (now retired, Breville Infuser). The difference is partly the feedback it gives you as a user. The extraction timer, the temperature, the pressure. But that's just self awareness, and that's nothing without the options to make adjustments! Having options is wonderful. The ability to schedule a wake-up time is great time saver in the morning. Knowing your machine is Hot and ready. That little time slice can be better used to sip, take breath, and enjoy the moment. The hamster wheel of your work day will on you soon enough. Take time to smell the flowers of life.
    Jackie2025-08-07
    If I could give zero stars... I would!
    Can't say I'd recommend the Breville Dual Boiler. The folks who get two years out of a unit are lucky. Purchased end of July 2025 and BDB worked for all of a week, if that, before failing. Started off by not getting to pressure during extraction and the pump would cut out halfway through. Pump was erratic and sounded like it was dying. Right now, the unit will turn on but won't heat up. Let's see how warranty goes. At least I have a jar of Nescafe Blend 43 to get me through...
    DK needs coffee2025-02-22
    Happy Consumer
    This has been a great purchase so far. We have been dialing in shots like nobody’s business. The front filling water chamber is very convenient.

    Legendary service

    The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
    Phone call confirmation night before delivery exactly on time.
    Julie,
    Delivery people are excellent
    Marilyn, Mackenzie, QLD
    Very happy with Appliances Online
    Janice, Scarborough, QLD

    Delivery, services & returns

    Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.

    Questions & answers

    It might be a stupid question but does this machine come with the smart grinder pro included in the price or do you have to purchase this separately IngridS · 2019-06-18
    Hi Ingrid, Thank you for your question. The Smart grinder is sold separatly. It can be added at the same time as an accessory, located just under the images on the product page. I hope you found this helpful. Kind regards, Appliances Online. Stuart Rutherford, Appliances Online
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