The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Most professional company I have ever dealt with
To the team of Appliances Online. From phone order right to delivery, of Appliances Online, thank you very much. You are the most professional company I have ever dealt with, from keeping me informed of the delivery date and its approximate time of delivery. From placing an order at 3.00pm, I received my washing machine by 12.00noon the next day, less than 24 hours turn cycle. Congratulations for an excellent, fast and efficient service. Please keep it up and maintain your standard. I have already recommended one friend to buy their appliances from Appliances Online and I will continue to recommend for you. You would think I have an interest in your company. Tony, North Rocks, NSW
Most considerate, HELPFUL, caring employees
Hello Sally. Just dropping you a line to say ........THANK YOU........& let APPLIANCES ONLINE know that they have one of the most considerate, HELPFUL, caring employees ever working for THEM! U deserve to be nominated for employee of the year, it is NOT very often at all that the public comes across some one as helpful & caring as you! FOR example, look at what electrolux wanted to do.....NOTHING but keep trying to fix it! Thank you for being the only one that gave a damn about all the problems i was having with the washing machine i purchased from APPLIANCES ONLINE......the new washing machine works a treat & even sound so much better! SO...........THANK YOU...........again, the worlds work places would be a hell of a lot better off with more considerate people like you in it! Michelle, South West Rocks, NSW
Prompt and fantastic
Excellent customer service on the products (Kelvinator fridge, Miele vacuum cleaner and LG washing machine). The delivery from the drivers was prompt and fantastic. James, Noranda, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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