The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best service I have had in years
the best service i have received in years within minutes we
had checked stock taken the order given a delivery date and
emailed direct deposit info payed for appliances and were
delivered in my case five days early with notification
before delivery to see if that was ok just great and no
moreon sales rep to put up with **** eat my shorts never
going there again you guys ROCK Paul, Lithgow, NSW
The whole transaction went so smoothly
Dear Appliances Online
I am just writing to tell you how happy I was with my purchase recently.
The whole transaction went so smoothly and I was amazed that you actually delivered on your promise.
Well done. I am very impressed with your competitive pricing, great customer service and range of products. I will be recommending you to my friends and contacting you in the future for my appliance needs.
Many thanks. Helen, Lisarow, NSW
Ordering was easy
Just a quick note to say how fantastic the service was in the ordering of our new washing machine. The ordering was easy, the delivery people came exactly when they said they would and they were polite and friendly - and installed my washing machine so all I had to do is turn it on. We will be using your company again and recommending it to everyone. Jason, Bundoora, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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