The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional service provided from start to finish
I received my refrigerator today and am just confirming how pleased I have been, not only with the great pricing of the product, but also the friendly and professional service provided from start to finish buy the
staff at Appliances online. I'm also pleased I don't have to dispose of the old fridge and also the copious packing for the new one. I have already passed on my very positive experience to others and can only say keep up the good work and a happy New Year to everyone Chris, Smiths Beach, Victoria
Your price plus delivery is still cheaper than the local appliance store.
Hi, Just wanted to let you know that the vacuum cleaner arrived today. Have given it a bit of a work out & it is fantastic!! Many thanks for providing such a wonderful service. Your price plus delivery is still cheaper than the local appliance store. Once again many thanks Gabrielle ,
Customer service is second to none
I had a phone call at 9am this morning from Les one of your delivery drivers, to say he would be delivering my Electrolux fridge/freezer between 2-4pm, and he arrives just after 1.30pm. I didnt think we'd get the fridge thru the door but he assured me it would and removed the packaging before entering my house. He plugged it in with instructions and then removed my fridge (absolutely unheard of from a retail store) What a fabulous fridge, it is whisper quiet, (my neighbour recently bought a Whirlpool and complained how noisy it was) lots of room and makes a difference from my old 30yr plus year old, that had given up the ghost. I will certanly be buying more goodies from Appliancesonline, their customer service is second to none. Thank you Lynne, Watsonia, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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