The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Once again, thanks for your wonderful quick and efficient service.
Once again, thanks for your wonderful quick and efficient service. This time I bought a Dyson vacuum cleaner and was using it by this morning ... absolute perfection! Your excellent service puts other so called discount electrical retailers to shame ... they could certainly take a few lessons in customer service from your organisation! Julie,
Free delivery and pickup of old appliance is great
good morning I would like to commend you on a great service and will be recommending your company to others as you need to know that your service of free delivery and pickup of old appliance is great. The guys rang and gave me a time and they came in that time frame which is also fantastic as i did not have to waste my day off waiting around. Will definetely use your company again and will reccomend your service to friends well done thankyou Pam, Wyoming, NSW
Really couldn't expect any more
Purchasing from Appliances Online saved us $400 compared to the prices we were being quoted by two of the large Australian retailers. Not paying for delivery was the icing on the cake. The transaction was smooth and seamless and it was great to be able to choose the delivery date that suited our schedule. We also chose the installation option which definitely saved time and double handling - upon delivery, the old cooktop was removed, the new cooktop installed and the old one taken away for disposal. The staff arrived on time and were friendly and polite. We really couldn't expect any more from our experience! Tenille, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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