The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wanted to comment on the service from phone call to delivery
Hi David, This is the first product I have bought online, just wanted to comment on the service from phone call to delivery was excellent, Thank you. Lynn,
Efficiency par Excellence
Thank you for superior unexpected service. Your word is good. Confirmation, delivery, set up cannot be faulted for the washing machine I bought. Old machine taken away. All with a pleasant and friendly smile. Efficiency par Excellence. Yarie, Shoal Bay, NSW
Would highly recommend you
Just wanted to compliment you on your service. I had ordered a washing machine online. As specified I received a call before 10am on the day of deliver informing me of my time slot. The two delivery guys were polite, friendly and efficient at connecting my washing machine. Would highly recommend you to friends and family. Sonia, Toowong
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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