The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Staff went out of their way to help find products that weren't listed online
Fantastic...! Easy navigation and friendly support staff. My experience with a previous purchase was excellent. Staff went out of their way to help find products that weren't listed online. Staff product knowledge and expertise in product info was exceptional. Competitive prices and a great online shopping experience all round. Happy to recommend to friends - 100%. Georgie,
Another great experience buying from Appliances Online
Hi, I ordered a clothes dryer on 24/6/08 at 2:45pm and it was delivered and connected by 10:30am the very next morning, excellent job guys, another great experience buying from Appliances Online, thank you. Rodrigo ,
Fantastic easy and fast way to purchase online
What a fantastic easy and fast way to purchase online! My delivery was on time but due to my error, was delayed by only one day, they didnt charge me at all and still removed the old fridge free of charge! Very impressed! Shall recommend AO to all. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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