The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
The price is the best in market
Today in the morning, I received in less that 24 hours my fridge and washmachine, great service, the driver Steve was really profesional and carefull about the stuff, the price is the best in market, I WOULD BUY AND RECOMMEND 100% APPLIANCE ON LINE. David, St Kilda, Melbourne
Most impressed...will certainly recommend
I have just received my delivery of a washing machine and microwave - the service has been fantastic- from the easy ordering format online - I ordered Thursday and requested delivery for the following Monday - it all went so well - the two young men who delivered the goods Mr. Tomer Maman and Mr Ketan were great - connected the goods- had them both working before they left, took all the packaging and the old appliances. I am most impressed with the company and employees and will certainly recommend it to my friends. Una, Parkdale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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