The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
You can not go wrong with Appliances Online
It was my first time buying a brand new fridge and it has to be one of the easiest things I have ever done. I purchased the 394L Samsung SR394NW on a Thursday and chose to have it delivered the next day and to my surprised it was actually delivered to my front door on Friday! I live on the 2nd floor without an elevator so the friendly delivery men brought it up 3 flights of stairs, removed the cardboard box from the fridge and placed it in my kitchen exactly where I wanted it! I will definitely purchase white goods again from applianceonline and not to mention their prices are competitive with the same type of warranty that retail offers. You can not go wrong with applianceonline! Appliances Online Customer, South Yarra, Victoria
Your prices are extremely competitive
I recently purchased a Fisher & Paykel tumbledryer from you and just wanted to say how happy I was with the service we received. Your prices are extremely competitive, and I was very impressed with the speed that you delivered our order. The driver phoned beforehand, was there when he said he would be, and put the dryer exactly where we wanted it. Excellent service, and I'll definitely be using you again! Vanessa,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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