The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A fantastic setup
You guys have a fantastic setup,I requested a change to my delivery time on Saturday evening,asking that you deliver on tuesday not monday,I had an email back from you on the Sunday in the affirmative,a phone call from from your delivery guy resulted in him turning up spot on time,and a very friendly bloke he was too,good on you all and thank you. Brian, Sunbury, VIC
Free installation and taking my old washer away
Just would like to say how very pleased I am with buying my simpson washing machine from appliancesonline. Your customer service is excellent . I orderd Wednesday night and it arrived friday afternoon , also the free installation and taking my old washer away was fantastic!! thank you so much:-)
Marina, Madbury Heights, SA
Great prices and efficient service
Just a quick note to say "THANK YOU" for the very prompt delivery of our new clothes dryer today.
Your delivery men were most helpful & accommodating in delivering the dryer, and nothing was a bother.
So a big thank you to them as well. They're a credit to your company.
We're very happy with our new appliance and won't hesitate to recommend you to family & friends for your great prices and efficient service.
Thanks so much again. We'll definitely be in touch when we need another appliance. Julie, Dee Why, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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