The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A fantastic setup
You guys have a fantastic setup,I requested a change to my delivery time on Saturday evening,asking that you deliver on tuesday not monday,I had an email back from you on the Sunday in the affirmative,a phone call from from your delivery guy resulted in him turning up spot on time,and a very friendly bloke he was too,good on you all and thank you. Brian, Sunbury, VIC
Value for money and speedy service
Hi. I just had my new dryer delivered and it is fantastic. I wanted to acknowledge the excellent service by your delivery guys, they were enthusiastic, helpful and took away the packaging and old dryer no dramas at all. I am hooked and will use you for all my major appliance purchases – I have already been raving about the value for money and speedy service to friends. You are cheaper than all the other online and actual stores and I would recommend you 100%. Please feel free to use my email as a testimonial and thank the delivery guys again for me. Sue, Eatons Hill, QLD
SUPER FAST shipping
Well it came early!! Arrived around midday today - thanks for the SUPER FAST shipping!! My wife does not have to hand wash any more - she has been for the last few days - and with 6 kids, that is a lot of hand washing! Daniel, Serpentine, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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