The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Made sure it was working before they left.
I would like to give a huge THANK YOU to the two delivery men. They were so nice and very helpful. They installed my machine and made sure it was working before they left. This is not something that never happens with any other company that I have dealt with before. Thank You again. The service was of high standard. Lynette,
Took away old machine, installed the new one
Excellent service. They said, delivery 2 days, phoned with
the delivery time, delivered within that hour, took away old
machine, installed the new one, very polite men. Everything
was as they said. Excellent service AAA+++ Highly
recommended. Thank you. Margaret, Engadine, NSW
Very impressed with the professional & prompt service
I have been very impressed with the professional & prompt service from Appliances Online. The website is easy to navigate, informative, product variety & availability is very good and the prices are unbeatable! I have now bought a w/machine & a few weeks later a vaccuum cleaner. When I called the customer service line about each product & new year delivery times, they were very helpful and professional.The admin emails & delivery confirmation calls were prompt professional and clear. The delivery men were fantastic - took great care, communicated with each other all the way up the staircase and were very thorough in their intructions while being fast & efficient. ...and took away both old products for free! So far both products are going very well, so I cant comment on aftersales service, and hope i never need to! I can totally recommend Appliances Online and have been telling all my friends to consider using them. Cindy, Maroubra, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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