The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Gave them their toughest job of the day but they handled it extremely well
I just wanted to let you know the fridge was delivered yesterday and everything is great.
The delivery guys were excellent. They turned up when they said they would, and even removed and then replaced a door that impeded the removal of the old fridge. I think I gave them their toughest job of the day but they handled it extremely well! Nerida,
Friendly and efficient
Fridge was ordered easily online and delivered quickly with no fuss whatsoever. Delivery and installing guys were friendly and efficient. Thanks. Fiona, Heidelberg, VIC
Your prices are competitive
I am so very pleased with your service and delivery time. I just had my item delivered and the driver made 3 calls to me to ensure I knew what time he was coming. Your prices are competitive and I will most certainly be buying from you again. I am also recommending you to everyone I know. Thanks again. Suzanne, Bulimba, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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