The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
What more could a customer ask for!
I would like to express how pleased I was with the efficiency and great service I received from Appliances Online when I purchased a washing machine earlier this week. The web page was easy to navigate, your price was the cheapest I could find, the acknowledgement of my order was quick, delivery advice was comprehensive, the delivery drivers were courteous, efficient and obliging and the washing machine was installed approximately 25 hours after I ordered it. What more could a customer ask for!
Thank you to everybody concerned. Judy, Pyrmont, NSW
impressed with your service
Delivered on time , installed without fuss . friendly installers all cartons/ rubbish removed Once again , I am impressed with your service Russell, Clontarf Beach NSW
Very impressed
I was very impressed with the service that I received from The company and the people who delivered the goods. There was a problem which was promptly sorted, which was not the fault of the company. I was very impressed. I would definitely use the company again ,and have already been recommending you to other people........Thankyou for a great service.
Barbara, Wantirna, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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