The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good old fashioned customer service
Fantastic hassle free good old fashioned customer service! I'll be back. Thankyou Joanne, Erina, NSW
Efficient and friendly service
Thank you for the great customer service - I was initially hesitant to purchase online, but very happy that I did. Efficient and friendly service. I will certainly recommend Appliances Online to my
friends. Philip, Brunswick, VIC
Keep up the good work
Hi Folks, I just wanted to thank yourselves and especially the
delivery guys for your excellent service. I was phoned to confirm the delivery time and again just
prior to delivery. The driver and assistant were helpful and very polite. (rare
these days) Keep up the good work. We are considering ordering a full suite of new appliances
through you if this level of service keeps up. Lloyd, Eight Mile Plains, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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