The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast, efficient, friendly service from go to whoa
Fast, efficient, friendly service from go to whoa. Will be recommending Appliances Online to family & friends as the best way to shop. Best thing was I didn't have to leave home to purchase a new fridge. Most impressed with the free delivery, installation and removal of the old fridge and no packaging left behind for me to dispose of. Delivery men polite & friendly and did a great job of removing the old large fridge through confined spaces. Lynette, Kanwal, NSW
You guys deserve more than 5 stars!
This is an amazing experience for me and my husband. We always have qualms buying items online, but Appliances Online have delivered with excellence. The description and reviews on the appliances were precise and the customer service is amazing! The gentlemen who delivered our stuffs are excellent, they communicate all the way through. You guys deserve more than 5 stars! Jen and Dave, Hamilton, QLD
Thank you for the best service and experience
HI, I just wanted to thank you for the best service and experience I have ever had purchasing an appliance. I bought an LG Fridge on Friday Morning and it was delivered and installed to my new home at 8am the following Monday. The delivery men were very courteous and happy and did quite a difficult install with a smile. I am very impressed with the whole transaction etc and have already recommended appliances online to all of my family and will be extending that to everyone I associate with. Thanks for a fantastic service. Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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