The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will definitely return and highly recommend them
The team at Appliances Online are absolutely amazing. There were a few hiccups with our cooktop and they went out of their way to make sure everything was replaced as soon as humanely possible. I will definitely return and highly recommend them to anyone looking for household goods. Well done. Olga Vareskic,
Really couldn't expect any more
Purchasing from Appliances Online saved us $400 compared to the prices we were being quoted by two of the large Australian retailers. Not paying for delivery was the icing on the cake. The transaction was smooth and seamless and it was great to be able to choose the delivery date that suited our schedule. We also chose the installation option which definitely saved time and double handling - upon delivery, the old cooktop was removed, the new cooktop installed and the old one taken away for disposal. The staff arrived on time and were friendly and polite. We really couldn't expect any more from our experience! Tenille, Bentleigh, VIC
Your website is incredibly easy to use
I wanted to provide feedback on my overall experience with your services. Your website is incredibly easy to use, your delivery drivers are friendly, courteous and most importantly on time. This is the second time we have used appliances online and we are so happy with the service. We will definitely be back. Thank-you. Sarah, Vermont South, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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