The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
What more could a customer ask for!
I would like to express how pleased I was with the efficiency and great service I received from Appliances Online when I purchased a washing machine earlier this week. The web page was easy to navigate, your price was the cheapest I could find, the acknowledgement of my order was quick, delivery advice was comprehensive, the delivery drivers were courteous, efficient and obliging and the washing machine was installed approximately 25 hours after I ordered it. What more could a customer ask for!
Thank you to everybody concerned. Judy, Pyrmont, NSW
One of the best retail experiences I have ever had
I don't normally offer feedback especially via Facebook, but I felt compelled to offer some advice for anyone that is looking for an appliance...I recently purchased a wine fridge from Appliances Online due to the item offered, the unbeatable price, the free delivery & peace of mind with the extended warranty. I can honestly say that this has been one of the best retail experiences I have ever had in terms of communication, value for money, timely transaction & dealings with staff. Thank you!!! John, Maylands, WA
Very impressed with the speed of the whole process
Just wanted to thankyou for the great service! Very impressed with the speed of the whole process - from order to installed - 2 days!! And, you took the old dishwasher away! I will be recommending your company to others. Joanne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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