The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delighted with the service
I was really pleased with the overall shopping experience with Appliances Online. It was smooth, fast, excellent customer service. I had change request after I placed my order, called customer service and it was all done. Delivery staff were on time, courteous and installation was perfect. I was delighted with the service. Definitely I will be shopping here again! Ximena, Queensland
Excellent service
Thank you Appliances online. I bought 2 of your products during January - a Samsung washing machine/dryer combo and a Haier chest freezer. Both excellent products & at a great price. I dealt with two different customer service reps both were highly professional and soooooooo helpful. The delivery was when it was convenient for me and the delivery guys were wonderful, courteous and happy to help. This is an excellent service, and the people who work at/for AppOn exceptional:-) Many thanks Yvette, St Kilda, Victoria
Awesome stuff!
Just wanted to advise you on how happy I was to receive my order today which was delivered within 24 hours of placing it ! Awesome stuff and the delivery driver rang in advance to tell me he wasn't far away. I run a logistics company and if I could provide a service like this each and every time I know my customers would be pleased. I will be telling all my friends to check you out cheers. Steve Brogan, WEST MELBOURNE VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Can this be recirculated rather than ducted? What accessories do I need for this? Kylie · 2022-01-08
Good Morning,
Thank you for this product question, this model is for ducted use only, there are no carbon filters available for this model as to reduce the overall smells coming back into your home.
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
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