The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You offered to remove the defective machine at no cost
I would like to thank you for your service in delivering a new Simpson front loader washing machine. You offered to remove the defective machine at no cost and also install the new one. I cannot fault your service. The machine was delivered on time the next day. It also cost less than the price stated in Choice magazine by $126. In the future I plan to buy other products from you. Thank you B.Kelly,
Phone calls advising of delivery. Excellent service.
Place my order for a washing machine on Friday, item delivered on the following Tuesday, at times nominated. Received two phone calls advising of delivery. Excellent service. Appliances Online Customer,
Very helpful
What a great site and very helpful. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Can this be recirculated rather than ducted? What accessories do I need for this? Kylie · 2022-01-08
Good Morning,
Thank you for this product question, this model is for ducted use only, there are no carbon filters available for this model as to reduce the overall smells coming back into your home.
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
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