The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best online service I have experienced
I do a lot of online shopping across many different categories. This is the best online service I have experienced. Appliances Online not only matched a cheaper price, they advised they would call the next day after i ordered to confirm delivery time (which they did), then actually delivered within that 2 hour time window and picked up my old one for free. I have recommended AO to many others. Nicole, Hawthorn East, VIC
Prompt and fantastic
Excellent customer service on the products (Kelvinator fridge, Miele vacuum cleaner and LG washing machine). The delivery from the drivers was prompt and fantastic. James, Noranda, WA
You take the hassle out of shopping for appliances
I love appliancesonline.com.au - you take the hassle out of shopping for appliances, something I always find a chore. I recently purchased the Electrolux Rapido Vacuum Cleaner ZB412 and have been SO HAPPY with it. Can safely say it's the best mini vac I've ever owned. Thanks for a great site, loads of variety, good info and speedy delivery. Maree, Parkerville, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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