The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The fantastic customer service and speedy delivery
Thanks for supplying great service & products! We recently purchased an oven, gas cooktop, dishwasher, rangehood, sink & taps and could not be happier with the fantastic customer service and speedy delivery (delivery guys were great too!). Appliances Online customer , Australia
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
VERY IMPRESSED!!
I would just like let you know impressed i am with the service that your company provided. As the customer, we were kept well informed of the procedure for the arrival of our new fridge, via text and email. The delivery arrived in the exact time frame that had been promised and the drivers took away our old fridge. I have been and will happily recommend your company to anyone. I am happy for you to post this on your testimonial page. The other great thing was the saving. Free delivery and a saving of about $200.00 on the fridge we ordered. In this day and age, every bit helps. SO thanks again appliances online!!
VERY IMPRESSED!! Ruth, Brighton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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