The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
No business comes close to this sort of service
I just wanted to give you some positive feedback on your business. My husband ordered a washer/dryer combined online on the weekend and within 2 days we were given a reasonable time frame within which the delivery drivers would arrive (which they met) and within 10 minutes they had removed my old dryer and washing machine and installed my new one (as well as put it on a drum wash cycle for me).
I was really impressed - thank you very much. No business comes close to this sort of service (and price competitiveness) in my experience. Samantha, HACKETT, ACT
Jamie attended to my call & was very helpful
I recently purchased a Fisher & Paykel fridge from you. Jamie attended to my call & was very helpful so just wanted to say I'm happy with the great service & would highly recommend others to purchase from you. Keep up the good work! Josephine, QLD
"Buying online" a very worthwhile experience
Hi I just wanted to sayThanks for getting my Mums fridge sorted out so quickly...When something is done well I like to let someone know . The fellow who delivered it Michael... was fantastic to deal with and made "buying online" a very worthwhile experience. Cheers for now......and regards Paul, Bardon, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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