The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I've told 6 people about you so far!
I just wanted to thank your for the great service. When my washing machine broke down on Monday I called my Dad to tell him about a special I saw at D******. He made me promise I would check out appliances online first. He and mum have bought their last 4 appliances from you and have also got all their friends on the bandwagon. He went on about the great service and was amazed that the delivery guys unwrapped the appliances outside and took the packaging away. Having recently redecorated my unit and being completely fed up several trips up and down the stairs and down the street to the recycling bin, this part was particularly music to my ears! While the same item from D****** was on special at $50 cheaper (incl delivery and removal), they couldnt get it to me for 2 weeks. I came home and called appliances online and ordered my machine. Got it the next day and all the courtesy calls happened as promised. Adam Ali were quick and so polite. I've told 6 people about you so far! Thanks Katy, Griffith, ACT
Free delivery, free connection & old washer removed
Great price & service I would like to thank you for excellent service & will be recommending you to others. I bought washing machine for my daughters & price including warranty was cheaper than other suppliers for washer only. An added bonus was free delivery, free connection & old washer removed making value even better. Purchase online very simple. Delivery guys were wonderful & had washer hooked up & ready to use in no time. Had to cope with taking washers up & down 3 flights of stairs without any complaints. Thanks guys. Diana, Coorparoo, QLD
Made sure it was working before they left.
I would like to give a huge THANK YOU to the two delivery men. They were so nice and very helpful. They installed my machine and made sure it was working before they left. This is not something that never happens with any other company that I have dealt with before. Thank You again. The service was of high standard. Lynette,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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