The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
A completely hassle free transaction
Our washing machine died yesterday morning. We ordered a new one from you guys (cheaper than retail prices woo!) just before lunchtime. I was kept up to date with the progress of our order through SMS, and received a phone call this morning giving us a window for delivery as promised. Our brand new washing machine was delivered (for FREE) this morning BEFORE 10am. It was installed (for FREE) and our old washing machine removed (again for FREE). Thank you for a completely hassle free transaction and fantastic service. I can't see us shopping for appliances anywhere else in the future and I will be recommending Appliances Online to anyone who will listen! Sara, Footscray, VIC
And never raised an eyebrow
I just wanted to congratulate you on the outstanding service provided by
your delivery staff Ciaran and Tomar. Not only did they haul my washing
machine swiftly up a very challenging staircase, they showed a high
level of skill, lateral thinking and professionalism in fitting the
machine, which turned out to require removing a cupboard door and
replacing it afterwards. They were swift, careful, clean and tidy and
never raised an eyebrow to suggest the extra efforts might have been
annoying at one of their first deliveries for the day. Truly
outstanding. I would thoroughly recommend Appliances Online to
absolutely anyone. Thanks! Dom, Flemington, VIC
What a fantastic way to shop
Hello. I just bought a mini washing machine from Appliances online and
just want to say what a fantastic way to shop the price was great the
delivery guys were fantastic. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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