The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
And never raised an eyebrow
I just wanted to congratulate you on the outstanding service provided by
your delivery staff Ciaran and Tomar. Not only did they haul my washing
machine swiftly up a very challenging staircase, they showed a high
level of skill, lateral thinking and professionalism in fitting the
machine, which turned out to require removing a cupboard door and
replacing it afterwards. They were swift, careful, clean and tidy and
never raised an eyebrow to suggest the extra efforts might have been
annoying at one of their first deliveries for the day. Truly
outstanding. I would thoroughly recommend Appliances Online to
absolutely anyone. Thanks! Dom, Flemington, VIC
Matched my best offer without any problems
Just wanted to mention a fantastic experience. You guys matched my best
offer without any problems, and promptly and professionally delivered
my washing machine the next day. Made the necessity of having to
purchase a new machine much less painful and i have already recommended
you to a number of family and friends. Lana, Gordon, NSW
I was blown away by your service
Hi, I just wanted to say a quick thank you for your fantastic service! Your communication was awesome, I received a text the day before my delivery and then another on the day of delivery and then a call from the driver with a time. The deliver guy was great, very friendly and efficient. I was blown away by your service and will be recommending you to others. Thank you again Rebecca, Reservoir, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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