The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service...was excellent
I am pleased to say that my oven was safely delivered on 29/3 and was installed yesterday (30th). It seems to be working fine and I will be baking a loaf bread shortly! Many thanks for your service which was excellent. Michael, Mount Lofty, QLD
Easy transaction, on time delivery, great delivery guys
It was my 1st time buying online. WOW ...... delivered everything that was said an more. Easy transaction , on time delivery , great delivery guys. NO COMPLAINTS HERE....... will definately do my shopping with you again and again. I have since recommended you to friends and family and you have made a sale with my mum.
GREAT WORK Joanne, Kellyville Ridge, NSW
Efficient, communicative, friendly and helpful
I have just placed an order with your salesman, David, and felt the need to write to you. He was incredibly efficient, communicative, friendly and helpful. So much so, that I've just emailed my daughter to tell her to hold the order she was going to place with one of the large chains here. I told her to compare your prices and shop with you. (I might add that she's just setting up a new home and placing a large order). Please convey my satisfaction to David. He was great! Renee, St. Ives, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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