The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Greatest customer service we have ever encountered in Australia
Appliance Online has so far the greatest customer service we have ever encountered in Australia. It's human, genuine and straight to the point in serving customers. Please keep on this as part of your business's greatness. We will be happy to deal with you guys again surely. Ilin,
Drooling over all my lovely stuff!
Hello. My appliances have arrived and I am delighted and very impressed with the service! Will certainly be recommending your website. And it's my birthday today as well, so I’m sipping bubbles and drooling over all my lovely stuff! Thanks Delma, Cooma, NSW
I am impressed with the whole experience
I am impressed with the whole experience of buying from your company. Communication has been excellent from the sales department re availability of the product I was seeking. I was kept informed and
when the product was available, delivery was very efficient.
Janet, Sunbury, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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