The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Really couldn't expect any more
Purchasing from Appliances Online saved us $400 compared to the prices we were being quoted by two of the large Australian retailers. Not paying for delivery was the icing on the cake. The transaction was smooth and seamless and it was great to be able to choose the delivery date that suited our schedule. We also chose the installation option which definitely saved time and double handling - upon delivery, the old cooktop was removed, the new cooktop installed and the old one taken away for disposal. The staff arrived on time and were friendly and polite. We really couldn't expect any more from our experience! Tenille, Bentleigh, VIC
Couldn’t recommend them highly enough
I am so thrilled with my new washing machine and freezer. Everybody from appliances on line from the people who took my order, the gentleman who rang to tell me of the delivery date (2 days later) to the driver and installer went above and beyond the call of duty. I have already recommended them to friends especially one who is finishing her kitchen and laundry renovation and needs new appliances. She also found them to be a great company.
I won’t bother doing the rounds again to all the department stores I will go direct to them.
Couldn’t recommend them highly enough. Carole, Galston, NSW
The machine was delivered, installed, and the old taken away
We would like to extend our thanks to the sales and delivery teams for outstanding service. Our pre-purchase questions were answered promptly and the delivery was on time and efficient, and exactly as we were informed it would be. The machine was delivered, installed, and the old taken away. No mess no fuss. Thanks for a good experience. Alan and Heather ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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