The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I'll be back for sure!
I would just like to pass on how impressed I was with your service! The whole process was professional and prompt. I hadnt heard of Appliances Online before so I was a little unsure about purchasing through the website as I have been stung for large items before online. After speaking to a very helpful and friendly customer service person over the phone, I felt very safe about my purchase. Even the delivery guys called to say when they were coming (as promised by customer services). Well done! What a great business you run. Ill be back for sure! Thanks Natalie, Camp Hill, QLD
Amazing service and good prices
I must send a thank you to your company. Never before have I received such amazing service, delivery within the blink of an eye, appliance installed and packaging removed and to top it off, my old dryer taken away as well. Your delivery men were delightful and nothing was a problem for them. A big thank you and believe me I will shop with you again in preference to anyone else.Keep up your amazing service and good prices!!! June, North Willoughby, NSW
I have nothing but praise
My purchase was a wonderful experience, I am nervious with online purchases, but appliancesonline.com.au allow we to buy online but still pay COD. From the web page to my home it was easy, very quick. I have nothing but praise, will certainly recommend to others and return myself. I had a problem with a bonus promotion and the manufacturer, but Jordan from customer service and the accounts team resolved that as well. Perry, Kallangur, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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