The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
Extraordinary service and excellent communication
Good morning,
I would like to thank you very much for another outstanding transaction.
When I first ordered our new oven and cooktop for delivery on 9 April, you
told us that you couldn't deliver until 22 April as the products were not
in stock. After we explained that we really needed them on 9 April for a
new kitchen installation, your team bent over backwards to source the
appliances and meet our delivery date. We cannot thank you enough for this
extraordinary service and excellent communication. Your delivery team rang
yesterday morning around 7 to advise delivery would be between 8 and 9 and
they arrived at 8.30 - perfect! You really do deserve all the positive
feedback you receive. Many thanks again!
Niki Glover
Central Coast, NSW, Australia Niki Glover, UMINA BEACH
The price was good compared with other places
I have just used your site for the 1st time & I was very impressed!! The price was good compared with other places.From the order online to the delivery of my Oven everything went very smoothly. I would definately use your Site again for other products in the future & I will tell my friends & Family about Appliances Online. Thank You. Narelle, Nudgee, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Does this oven send hot air and or steam from the oven front while cooking? Cookin · 2021-01-30
Hi there,
Thank you for your question. No this definitely should not, if that was coming from an oven it would likely need servicing.
Kind regards,
Appliances Online matilda.carr, Appliances Online
Can you bake cakes and pastries in this oven? Meisha · 2021-01-16
Hi there,
Thank you for your question. Yes you surely can !
Kind regards,
Appliances Online matilda.carr, Appliances Online
Hello, can this oven be used for roasting or baking? Carol · 2020-12-21
Hi there,
Absolutely! The oven can be used for traditional methods like roasting or baking however it does have the added bonus of steam functions allowing you to have more versatility in your cooking styles, attempt different dishes and cuisines all while maintaining moisture levels in your food.
I hope this information helps! Russell Crosdale, Appliances Online
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