The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed me very much
My Bosch dishwasher when installed was not working. Appliances on line
replaced this with a brand new one, which impressed me very much. I am
very happy with this washer - it is pretty basic but does a good wash,
and everything seems to come out dry. Leanne, Anstead, QLD
A wonderfully hassle free experience
Thank you, thanks to your GM & also a big thanks to your company as a whole.
The entire transaction from the beginning to now has been a wonderfully hassle free experience.
I simply cannot ask you to have been any fairer than this.
I look forward to using my new whitegoods come early July and rest assured I will be advising everyone I know the professionalism, seriously competitive prices and service your company offers.
Thank you once again and best regards. Les, Wattle Grove, WA
Full marks to everyone including the drivers
Not often I make the effort to send some praise out, but full marks to Colin in customer service. Our new LG front loader arrived was installed and promptly decided to overfill and drop its load and flood our laundry and adjoing room. Phoned through our issue (incidently we are still waiting for LG to get back to us)and Colin fixed the problem and arranged a replacement to unit to be delivered - full marks to everyone including the drivers - prompt efficient and very courteous - keep up the good service - I will certainly sing your praises and you have my future business!!!! Appliances Online Customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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