The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything went perfectly
Thank you for such great service. My first online purchase and everything went perfectly. The delivery man was friendly and efficient. Sue, Ashwood, VIC
Could not be faulted
I recently bought a refrigerator from your company. From the very beginning I was delighted with the service and prompt responses that I received. I would recommend your business to anyone.
I would particularly like to mention the excellent, professional and friendly delivery staff. From the phone call to the on-time delivery and friendly greeting, they could not be faulted. For the way they removed the old fridge to the installation of the new one, they showed great care and thoughtfulness. Unfortunately I do not know their names but I would like to pass on my thanks and appreciation. They are both excellent representatives of your company. We will not hesitate to use your excellent business again. Alan, Gerringong, NSW
Happy with your website and your prices
I am very happy with your website and your prices, and also with the prompt delivery of the freezer I ordered and the pleasant delivery men. You made the whole process of acquiring an appliance as easy as it could possibly be. Thank you and Merry Christmas. Christine, Surrey Hills, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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