The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service is beyond words
Had my dishwasher delivered yesterday - fantastic delivery men - incredibly prof, friendly and polite. Service is beyond words ( trust all good lol ) and I will deff be buying all my goods here in future and telling all my friends too! Diane, Eltham, VIC
Delivery person is polite and courteous
Dear Sally: I received my new Westinghouse Fridge today. Thank you. I hope you had a great Christmas and NY Holiday and a great Australia Day tomorrow. All is well. The delivery person is polite and courteous and I am happy to receive my new Fridge from Appliances Online. I never would have thought to have bought this or my new Simpson Washing machine on-line with your company, but the caring professionals as yourself and others at Appliances Online made it easy to make the transition from shopping in-store to on-line. See you again in the future. Hans, East Doncaster, VIC
Service from start to finish was outstanding
My barbecue was delivered today. The service from start to finish was outstanding. Alan, Cleveland, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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