The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Very happy with the customer service
I just want to let you know that I am very happy with the customer service I received while purchasing my washing machine. The phone call last night from a lovely lady, set my mind at rest about delivery of my washing machine, and I had a good nights sleep. I would also like to thank the two delivery men who were very kind and nothing was too much for them. So thank you again for your service and I will not hesitate to purchase further products from you. Sonja, Tewantin, QLD
There was no trouble changing delivery date
Thank you so much for your great service & great prices. I purchased a fridge for my elderly mother; there was no trouble changing delivery date & the person she spoke to was very friendly. The driver was very polite & did everything to help mum. I have already recommended your company. Happy daughter. Janine,
A good online experience
Hi I just want to thank you and congratulate you on your service. This week I ordered a microwave from this website. Everything worked fantastically ... a good online experience (very easy to use / clear), great documentation, very efficient delivery - on time and even rang as promised, 1 hour before delivery. Great job - thank you!! Regards Peter Peter, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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