The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most user friendly site
I must admit I was quite hesitant to purchase whitegoods etc online. However, Appliances Online must be the most user friendly site - not to mention the most affordable I have encountered. My goods arrived via friendly staff and on time on all occasions! Victoria, Bexley North, NSW
Shopped with you on the recommendation from one of our friends
Would just like to thank you for the freezer we just received. We shopped with you on the recommendation from one of our friends and appliances online definitely didnt let us down! Thank you so much for providing the service that so many companies cannot provide! We will be recommending you to all our friends and colleagues and thanks again. Trudy,
Amazing service
Amazing service - ordered 43 bar fridges. Campbell sourced them and called back re delivery etc. within 30 mins. Delivery was as advised. Absolutely no problems whatsoever. Many thanks.
Christine, Preston, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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