The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast, efficient, friendly
My experience with Appliances Online has been the best, from
the beginning when I placed my order by phone where I was
treated efficiently and professionally, nothing was any
trouble. My landlord let the delivery men in and he advised
that these guys were fast, efficient, friendly and nothing
was any trouble to them, they delivered my washing machine,
set it up and took away the old one with no hassles, I came
home that night and there was my lovely new machine waiting
to be used. Absolutely fabulous service would recommend it
to anyone. ... Less
Rosalind, Bilgola Plateau, NSW
Great price
Excellent service, great price and very quick. Many thanks for taking the stress out of buying a fridge. Bronwyn, Valley View, SA
Order placement was simple and efficient
Received great service fom your organisation.
Initial phone in and order placement was simple and efficient. Price though not the best covered all items in one package, ie purchase, delivery, removal of packing and old stove.
The delivery was "better" if that is possible, they were 1st rate, punctual, phoned ahead, quick, friendly and good humoured, nothing was a problem. Hope the stove package is as good as your "package".
Your company should go from strength to strength.
Edward, Newport, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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