The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very quick turnaround
Thank you, Very quick turnaround and they took my old appliance away as well. Great customer service! Mark ,
I was blown away by your service
Hi, I just wanted to say a quick thank you for your fantastic service! Your communication was awesome, I received a text the day before my delivery and then another on the day of delivery and then a call from the driver with a time. The deliver guy was great, very friendly and efficient. I was blown away by your service and will be recommending you to others. Thank you again Rebecca, Reservoir, VIC
Easiest purchase I have ever made - the online live help tool is excellent
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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