The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
BETTER machine, for less money
Using your site actually made me feel good. I mean it actually improved my mood, like a cool breeze can. After 2 hours of phone calls and unreturned messages to shops, I found your site and - 15 minutes later - had found and ordered a BETTER machine, for less money. With free delivery... I mean really, give the opposition a chance at least ;) You've got my vote. Jacki, Tingalpa, QLD
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Lightening fast free delivery and installation
Why
didn't I call you sooner..!!! Thank-you so much for yet another
fabulous buying experience with Appliances Online. Living with a broken
down washing machine for 4 weeks has been a nightmare..! I ordered my
new washing machine from you yesterday and it's already been delivered
and installed in less than 24 hrs..! Thanks so much for your fantastic
customer service with super helpful advice, lightening fast free
delivery and installation, friendly delivery guys. And to top it off the
guys took away my old machine too. I couldn't be happier...! Georgie, Beaumaris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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