The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Better service than I would get from a retail store
Thanks.
I must say that everything about my experience with Appliances on line has been great.
Monday 5pm order to be delivered the next day
Tuesday 8am delivery time confirmed 11-1
10:30 am change order before delivery, from 602mm Simpson to 565mm Fisher and Paykel – I should have measured before I ordered!
11am delivery truck shows up but no problem with leaving on the truck. They missed Dave’s call
Wednesday 9am New dryer delivered.
Much better service than I would get from a retail store, and at no time did anyone say “not my problem” Steve, Cremorne, NSW
The service was great...& the price
I purchased a vacuun cleaner from the web site, never purchased from them before, the service was great & so was the vacuum & the price I will be buying from this site again when I need something. Thanks heaps Appliances Online you have won me Raelene, Tallong, NSW
Greatest shopping experience ever
I wish to advise you the washing machine arrived today, just now, I wish to thank you for the greatest shopping experience ever. We will be buying from you in the future, our local stores (**** and ****) are out of the ball game when it comes to doing deals.
It only took 2 days for the delivery down this way.
Jenny and Colin, Moruya Heads, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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