The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks for your excellent service
Thanks for your excellent service. When I ordered my new fridge at 6.14 pm
last night, I didn't expect it to be delivered this morning. Well done!
I was so impressed, I posted the following on my Facebook page.
"What great service! Last night, at 6.15, I ordered a fridge from
Appliances Online. It arrived this morning at 10.40. How's that for fast
delivery (from Sydney, I believe)? Their price was the cheapest I could
find. It included free delivery, unpacking and removal of the old fridge.
This was the 2nd time I have purchased from Appliances Online. I highly
recommend them."
Thanks again.
Graham Wright, YARRALUMLA ACT
Easy navigation and friendly support staff.
Fantastic...! Easy navigation and friendly support staff. My experience with a previous purchase was excellent. Staff went out of their way to help find products that weren't listed online. Staff product knowledge and expertise in product info was exceptional. Competitive prices and a great online shopping experience all round. Happy to recommend to friends - 100%. Georgie,
Professional, efficient and courteous
Once again Appliances Online has exceeded my expectations
by responding to my problem within an hour of contacting you. Thank you
so much for your advice. I have been so impressed with your
customer service. At a time when retailers are having a difficulty, your
service made the whole purchasing process easy beyond belief. Prior to
ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail
staff in each store were. I had to interrupt staff as they conversed
with one another. At no time was I asked did I need assistance. And
despite the fact that I really HAD to buy a washing machine I left
without purchasing anything.The whole process of shopping online was
just so easy with your company. And the free delivery was also much
appreciated. And to that end the delivery staff were very professional,
efficient and courteous. They were very good representatives of your
whole service.So thank Jane, Balmain, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .