The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I've just discovered your site and it is great
I've just discovered your site and it is great. We will be needing a new fridge, dryer and convection microwave in coming weeks and I will definitely be ordering from you. I spoke to Campbell and he was very helpful. Jo,
You guys ROCK!
I have now purchased 2 items from Appliances Online. You guys ROCK! Quick Delivery, a no quibble replacement of a faulty product within 24 hours, competitive pricing and very good products, with courteous friendly and efficent customer service and delivery people. I was sufficiently impressed with the first product (a Simpson Washing Machine) and the service I received to buy another product from you. A very positive buying experience overall - I would not hesitate to recommend AO to others. Neil, Wanneroo, WA
The service was great
I ordered a Fisher & Paykel washing machine on Wednesday and recived it on the Friday from Sydney. The service was great as I was kept informed with what was happening with the goods and the staff were very friendly. I would highly recomend Appliances Online to anyone in the future. Shayne, Lavington, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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