The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
10/10 for everything
I wanted to pass on my feedback for your website. I ordered a coffee machine over the weekend and scheduled delivery for the Tuesday. The delivery driver rang me as the website said I would be. They turned up, having had a small problem with their GPS that it seems everyone has with the location I live in. The assistant and the driver were very courteous, very pleasant and easy to deal with. Applicances Online is the number 1 place I will shop in the future. I found them from Big Brown Box who I used a few years back to buy a TV and would recommend them to anyone as well. 10/10 for everything. Cheers Paul, South Brisbane, QLD
Gave them their toughest job of the day but they handled it extremely well
I just wanted to let you know the fridge was delivered yesterday and everything is great.
The delivery guys were excellent. They turned up when they said they would, and even removed and then replaced a door that impeded the removal of the old fridge. I think I gave them their toughest job of the day but they handled it extremely well! Nerida,
Savings are great
Just to let you know the service we received from
your company was fantastic - from the order online to the
delivery.... easy, and of course the savings are great
too. Thanks everyone. Lisa, Morisset, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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