The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Outstanding customer service
We want to thank you for providing us with the most outstanding customer service that we have ever experienced from any company. From the moment we placed our order for a GE fridge your company’s performance was highly efficient in that the sales support team was informative and friendly. However, it was when we experienced the problem created by the GE installers and saw the level of effort that your staff went to in order to ensure that we got a positive outcome to the problem that we were blown away. The commitment to us as your customers was outstanding despite the fact that the problems we experienced were not the fault of your company. Then to receive a personal visit from you, a senior executive, to check out the problem was special. Your and Sally’s actions have left us feeling incredibly valued as customers, so much so that we cannot ever see ourselves shopping for appliances elsewhere.
Thank-you.
Lyle, Rose Bay, NSW
The savings are great
Just to let you know the service we received from
your company was fantastic - from the order online to the
delivery.... easy, and of course the savings are great
too. Thanks everyone Sean, Morisset, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
What is the length of hose pull out? Justcinta · 2017-01-10
Hi there,
Thank you for your enquiry,
Gareth Ashton has advised the length of the hose for this particular pull-out tap is 1.5 metres.
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Appliances Online Paul Lee, Appliances Online
Is the hose itself chrome or some type of metal? I believe they are easier to slide back into place when they are made of this type of material. Angela1 · 2016-01-31
Hi Angela,
Thank you for your enquiry,
Abey has specified that this particular tap comes with a hose made from nylon.
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Customer Support Consultant Paul Lee, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .