The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Customer service i received over the phone was top notch
I recently purchased a fridge from you guys, and was
slightly hesitant having worked for one of the big
electronics retailers before, and have heard horror stories
about other online sites. I can happily say though that I
have absolutely no complaint in any area of the transaction.
Great price, FREE and prompt delivery, and the customer
service i received over the phone was top notch. They solved
all my concerns and actually stuck to every word that I was
told. Will be making all future white goods purchases
through you guys.
Cheers,
Shaun Shaun,
I've recommended you to several people already
Just wanted to say thanks for the fantastic service. I ordered a Westinghouse 430L fridge 4.00pm one day and it was delivered 9.30am the next day, and they took away my old fridge. I've recommended you to several people already. Keep up the great service. Megan,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
What is the length of hose pull out? Justcinta · 2017-01-10
Hi there,
Thank you for your enquiry,
Gareth Ashton has advised the length of the hose for this particular pull-out tap is 1.5 metres.
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Appliances Online Paul Lee, Appliances Online
Is the hose itself chrome or some type of metal? I believe they are easier to slide back into place when they are made of this type of material. Angela1 · 2016-01-31
Hi Angela,
Thank you for your enquiry,
Abey has specified that this particular tap comes with a hose made from nylon.
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Customer Support Consultant Paul Lee, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .