The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will use your service again in the future
Hi Andrew, Your customer service is very exemplary! I have been very happy with the service from Online Appliances with the exception of the delivery service. But you have also fixed that one too! I would definitely recommend Online Appliances to my friends and relatives and I will use your service again in the future. Thank you and keep up the good service! Reinilda ,
Will definitely recommend
Many thanks for the prompt delivery. Goods were received prior to 7.00am which was great. I will definitely recommend you to all my friends. Thanks again. Marea, Toongabbie, NSW
Excellent customer service and satisfaction
I just wanted to say, what great service I have received from appliances online. Fantastic communication, goods were delivered extremely fast and on time and I was notified prior to their arrival with plenty of time to prepare. I have bought a portable air con unit and a stove/oven both are of top quality. I will definitely be ordering again and recommending to my friends and family. Thank you for the excellent customer service and satisfaction! Its pretty hard to find these days!
Shelby, Tarragindi, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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