The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called the hotline, got a real person within a minute
Recently bought a westinghouse fridge online. Couldn't make
my mind up so called the hotline, got a real person within a
minute and from then on the service was amazing. The drivers
were patient, kind and considerate. Would thoroughly
recommend and am going to buy my microwave through
appliances online too. Teresa, Lane Cove, NSW
Wonderful phone service, incredible prices
To the team at appliances on line. I have been in the service industry for over 30 Years and just want to, congratulate everyone at appliances on line.
Wonderful phone service, incredible prices and I am sure your delivery team will follow in the same fashion.
Once again thank you so very much for your excellent customer service. Its my first time, purchasing from this company but I can assure you I will be referring you to all my family and friends.
A big hug from my wife and myself to all the team. Domingo, Coorparoo, QLD
COD, I couldn't be more secured
Thankyou. I am so impressed. I didn't know if you could still get benchtop dishwashers, I googled it, came across your site, everything looked cool, and with COD, I couldn't be more secured.
I made the order, yesterday, confirmation came through, I got a 'lovely' early call from driver (lol) this morning, which you had already prepared me for and I knew was likely to happen, and the dishwasher was delivered when advised it would be, and now I'm washing dishes in it! I will always look at your site now for anything I need, before i go trudging through the shops. I am very impressed!! Alan, Gorokan, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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