The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Efficient and competent service
I wish to thank you for your efficient and competent service in supply, delivery and installation of my new washing machine and removal of my old machine. I have used Appliances Online to purchase several other electrical appliances during the past two years and wouldn't hesitate to recommend your company to anyone requiring prompt, efficient service. Many thanks Pamela, Tea Gardens, NSW
In both its performance and the great savings
Just a quick note to say thanks for the great service - the machine was delivered installed and old machine plus packaging taken away by delivery guys with no trouble whatsoever. I am most happy with the machine in both its performance and the great savings I made dealing with you. I will be recommending your company to all my friends.
Thanks again
Katerina,
It arrived exactly as indicated. GREAT SERVICE
I ordered my Beefeater BBQ on the 27/12/2010 and at the time I was advised that there was to be a delay (approx 3-4 weeks) on the delivery of my BBQ, which I was fine with. It was great to receive a call from appliances online between christmas and new year keeping me up to date with my back order. I then again received another call on 05/01/2011 advising me my order was being despatched already and that I should receive it in approx 3 days. It arrived exactly as indicated. GREAT SERVICE. The only issue was the carrier who delivered it to a different address than the one clearly shown on the delivery docket ! Would gladly purchase another product from Appliances online. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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