The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free delivery and pick up of old appliance
After shopping for a wall oven, I went online and discovered
Applicance Online, I could not belived how much cheaper the
prices were, plus free delivery and pick up of old
appliance.
I was very happy with the fantastic service they provided
and would have no hesitation on recommending them to anyone.
Savita, Bossley Park, NSW
FANTASTIC SERVICE
Hello
I refer to the below message, and advise - THE EAGLE HAS LANDED....!!
Many thanks for the amazing service..
NEVER EVER - have I experienced such professional communication, service, nor
the satisfaction of dealing with such a VERY well organised company.
You certainly have the systems in-place to ensure smooth speedy dispatch and
guaranteeing client satisfaction.. A virtue which is long LOST with most
retailers these days!!
I only ordered this item YESTERDAY AFTERNOON and here I am AT 9:20 AM the very
next MORNING with the appliance delivered to my door...by a most polite
attentive courteous delivery driver!!!
FANTASTIC SERVICE - AND to top it all off, I received TWO communique's earlier
this morning, one as TEXT and one by a clear concise courteous phone message (as
I didn't even have my mobile ON at that time of the morning..YET!!!) and next.
doorbell rings and here it is - AT 9:20 AM...!!! (all the way from Sydney TO
Port Macquarie) AMAZING!!!!
Kenneth Eather, PORT MACQUARIE
I will definitely be using you again
Just wanted to let you know how impressed we were with your service. The speed of delivery, the updates on my order were all fantastic. Also super impressed by the no mess after installation of our new machine. I will definitely be using you again and will be, (have already started) recommending you to friends. Thank you very much. Very happy with my machine too…..although I did have a lot of washing to catch up on over the weekend…… Laurice, Pelican, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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