The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional, efficient and courteous
Once again Appliances Online has exceeded my expectations
by responding to my problem within an hour of contacting you. Thank you
so much for your advice. I have been so impressed with your
customer service. At a time when retailers are having a difficulty, your
service made the whole purchasing process easy beyond belief. Prior to
ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail
staff in each store were. I had to interrupt staff as they conversed
with one another. At no time was I asked did I need assistance. And
despite the fact that I really HAD to buy a washing machine I left
without purchasing anything.The whole process of shopping online was
just so easy with your company. And the free delivery was also much
appreciated. And to that end the delivery staff were very professional,
efficient and courteous. They were very good representatives of your
whole service.So thank Jane, Balmain, NSW
Unlike other services out there
My wife and I ordered a cooktop from Appliances Online and while nervous about our first online purchase with them, it arrived within 24 hours, and unlike other services out there, at the time they specified! Brilliant. We then were told that the cooktop was against Victoria regulations (due to the design of the kitchen, NOT Appliances Online). We called in and explained our problem and Andrew was kind, cooperative and quite honestly bloody efficient. All sorted and happy. Appliances Online took what could have been a painful time and turned it into a fantastically easy experience. Thank you to Andrew, the delivery team and all at Appliances Online. I would recommend them in a nanosecond! Neil and Ag , St Kilda East, Victoria
Fantastic service
Can't stop talking about the fantastic service we received from Appliances online when we bought our new fridge. The transaction took less than 5 minutes over the phone around breakfast time on Monday. It was delivered from Sydney to us in Canberra the following day at 10:12 am. That is the sort of service that we dream of receiving. It was no different when we bought a gas heater earlier in the year Ian, Charnwood, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi - what are the measurements of this drainer - the width & depth in particular Tracey · 2020-07-27
This drainer is designed for the PIAZZA PLUS range fo sinks by Abey. As this will fit the smallest single bowl PIAZZA PLUS 340 the dimensions of the drainer will be 340mm x 380mm. PatrickF, Appliances Online
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